Online Pole Courses – Pole Fitness & Pole Dance Forums Technical Support I purchased but still don’t have access

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  • I purchased but still don’t have access

    Posted by Angelina Angelova on March 26, 2021 at 9:02 am

    Hi!

    On Wednesday, 24 March, I purchased the Movement course via Revolut payment, but in my account under Courses, it’s written “Sorry, no courses were found.” Where can I find it?

    Best Regards

    Agi

    PolePress Staff replied 1 year, 8 months ago 4 Members · 7 Replies
  • 7 Replies
  • R.

    Member
    March 26, 2021 at 10:00 am

    Same with me ! Probably caus’ the Course is available on 7. May ?! ????

    • Angelina Angelova

      Member
      March 31, 2021 at 2:20 am

      Hi! Thank you, turns out I was so excited, I totally missed to notice that the starting date is May 7th! ????

      Have a wonderful day!! ❤️

  • Summer

    Member
    March 26, 2021 at 4:25 pm

    Purchased and expecting immediate accessibility but no recognition of my email/sign-in, and now once in, no course showing or available:/ Would like to have it at least show in my cart/give me a receipt.

    • PolePress Staff

      Member
      March 31, 2021 at 6:57 am

      Hi! If you go to your Member Dashboard, at the bottom there is a “Recent Orders” section where you can view all of your receipts. ????

  • PolePress Staff

    Member
    March 26, 2021 at 8:55 pm

    Hi everyone! Yes, for pre-orders the course itself will not display as “Enrolled” until it’s released. But in the meantime you can view your receipt to confirm your order, which you can see at the bottom of your Member Dashboard where it says “Recent Orders.”

    • Angelina Angelova

      Member
      March 31, 2021 at 2:18 am

      Hi! Thank you, I found it! ❤️

      • PolePress Staff

        Member
        March 31, 2021 at 6:57 am

        You’re very welcome Angelina! 🙂

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